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If you or your internet service provider (ISP) use a content based spam filter:
We do NOT send spam, but spam filters can't reliably determine what is spam and what isn't.
 1. If you are asking when your order will ship, please first check to see if your spam filter mistook our shipping confirmation as spam.
 2. If you are asking why we didn't reply to your previous message, please first check to see if your spam filter mistook our reply as spam.
For more information, see Problems With Spam Filters and How to Fight Spam.

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